Privacy Policy

Information Collection and Use

While using our website, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

• Full Name
• Email Address
• Phone Number
• Mailing Address
• Payment Details (when applicable)

* We collect this information to provide and enhance our services, process reservations, communicate with clients, and improve user experience.

Log Data

We collect information your browser sends whenever you visit our website (“Log Data”). This may include:

• Your computer’s Internet Protocol (“IP”) address
• Browser type and version
• Pages visited on our site
• Time and date of your visit
• Time spent on each page
• Device identifiers and diagnostic data

This data is used for analytics and website performance monitoring.

Cookies

Cookies are small data files stored on your device to help improve your browsing experience. We use cookies to collect anonymous usage data, remember user preferences, and analyze website traffic.

You can instruct your browser to refuse all cookies or alert you when cookies are being sent. However, disabling cookies may affect some features of the site.

Service Providers

We may employ trusted third-party companies and individuals to:

• Operate and maintain our website
• Process payments securely
• Assist with bookings and logistics
• Analyze how our services are used

These third parties have access to your Personal Information only to perform tasks on our behalf and are required not to disclose or use it for any other purpose.

Security

We value your trust and strive to protect your personal information. We implement commercially reasonable security measures to safeguard data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Links to Other Websites

Our website may contain links to external websites not operated by us. If you click on a third-party link, you will be directed to that site. We strongly encourage you to review their privacy policies. We are not responsible for the content or practices of any third-party websites.

Children’s Privacy

Our services are not directed to anyone under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately so we can delete it.

Compliance with Laws

We will disclose your personal information where required to do so by law, subpoena, or other legal process, or to protect the rights, property, or safety of Royal Crown Luxury Limousine and its users.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and are effective when updated here. We encourage you to review this page periodically for any changes.

SMS Communication Policy

Consent for SMS: By providing your phone number and opting in to receive SMS messages from Royal Crown Luxury Limousine, you consent to receive updates, reminders, and important notifications. Your phone number and consent will be kept confidential. We do not sell or share your information with third parties for marketing purposes.

Types of SMS Messages We May Send:

• Customers: Reservation confirmations, service updates, trip reminders
• Job Applicants: Application status updates
• General Communication: Appointment notifications, schedule changes, or service details

Example Message: “Hi Doe, this is a reminder for your upcoming ride with Royal Crown Luxury Limousine on 1/1/2025 at 2:30 PM. We look forward to serving you!”

Standard SMS Disclosures:

• Message and data rates may apply
• Frequency of messages may vary (typically 1–5 per day, depending on your activity)
• Reply “STOP” to unsubscribe
• Reply “HELP” for assistance

HELP Example: “For help, please visit www.royallimoz.com or call us at +1 (512) 993-1870”

Opt-In Methods Include:

• Verbally, during a conversation
• Via online reservation forms
• Through paper forms or service agreements

Opt-Out: To stop receiving SMS messages, reply “STOP” at any time or contact us directly.

Contact Us

If you have any questions about this Privacy Policy or how your information is used, please contact us:

Royal Crown Luxury Limousine
Austin, Texas, USA
Email: info@royallimoz.com
Phone: (512) 993-1870
Website: www.royallimoz.com